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• Use Case — Connect AI Assistants

Connect SwitchBase to ChatGPT or Claude so you can chat with your data — ask questions, create records, trigger workflows — directly from your AI assistant.

The MCP server URL is the same for both:

https://mcp.switchbase.com/mcp
Requirements
  • A ChatGPT account on a paid plan (Plus, Pro, Business, Enterprise, or Edu)
  • A SwitchBase account

1. Open Settings​

In ChatGPT, click your profile in the bottom-left, then click Settings.

Open Settings

2. Go to Apps → Advanced settings​

Select Apps in the left menu, then click Advanced settings.

Apps and Advanced settings

3. Enable Developer mode​

Toggle Developer mode on, then click Create app in the top-right.

Enable Developer mode

4. Create a new app​

A blank New App form will appear.

New app form

5. Fill in the app info​

Enter the following:

  • Name: SwitchBase
  • MCP Server URL: https://mcp.switchbase.com/mcp
  • Authentication: OAuth

Check I understand and want to continue, then click Create.

Filled-in app info

6. Authorize SwitchBase​

You'll be redirected to authorize ChatGPT to access your SwitchBase account. Click Authorize ChatGPT.

Authorize SwitchBase

7. Chat with SwitchBase​

You're connected! To get ChatGPT going with the tool, it helps to reference the switchbase tool directly in your prompt.

Try something like:

Can you tell me what orgs you have access to using the switchbase tool?

Chat example

8. Take action from the chat​

Beyond asking questions, you can have ChatGPT take actions in SwitchBase on your behalf — creating and updating records, sending chat messages, and more. For example:

Can you create a missing iPhone report in the Report Missing Item form?

ChatGPT will show a confirmation card before any write action — review the details, then click Create Record to confirm or Deny to cancel.

Create record confirmation