🏥 Aid Station: Ask AI & Knowledge Base

Introduction

Aid stations are dotted all along the course. And this is the most important rest stop!

Here we'll show you quickly how to find answers if you run into any hurdles during training.

  • It's simple, just Ask AI.

Then we will also take a quick peek at the Knowledge Base and show you how that works to deploy Standard Operating Procedure efficiency in an organization → again with the help of Ask AI.

→ in SwitchBase Web

1. Read About → Ask AI

  • Click to read our Quickstart AI Auto-Fill & Ask AI article (~2 min)
    • Thunderhawk Events has Ask AI enabled, so don't worry about permission. Ask away!

2. Ask AI For → Help!

To Ask AI how to complete a training task in SwitchBase:

  1. Click Knowledge Base in the Thunderhawk Events Navigation panel

  2. Open + New Chat, ask your question → then click Send

  3. Try three sample questions:

  • What is the + Orange button for in SwitchBase?
  • How do I share a Dashboard and related Forms with my team?
  • How can I pin Chats so I don't have to see them all, just the important ones?

3. Read About → Knowledge Base

4. Try It → Read an SOP in the Thunderhawk Knowledge Base

  1. If necessary, click the down arrow in your Organization Switcher:

  2. Pick Manage Organizations

  3. Go to your Pending Invitations → and select Accept

  4. Click Enter to get started

🏥 Aid Station: Ask AI & Knowledge Base