🏥 Aid Station: Ask AI & Knowledge Base

Introduction

Aid stations are dotted all along the course — and this is the most important stop!

If you run into any hurdles during training, pause for a second and . . .

  • Just Ask AI for help!

While we are at it, we'll also take a peek at Knowledge Base (KB) and show you how it works with Ask AI.

→ in SwitchBase Web

1. Read About → Ask AI

  • Click to read our Quickstart AI Auto-Fill & Ask AI article (~2 min)
    • Thunderhawk Events has Ask AI enabled, so Ask AI away!

2. Ask AI For → Help!

To Ask AI how to complete a training task in SwitchBase:

  1. Click Ask AI in the Thunderhawk Events Navigation panel

  2. Open + New Chat, ask your question → then click Send

  3. Try three sample questions:

    • What is the + Orange button for in SwitchBase?
    • How do I share a Dashboard and related Forms with my team?
    • How can I pin and organize Chats?
    • Why can't I see any data or records showing in my Dashboard?

3. Read About → Knowledge Base

4. Try It → Read a Thunderhawk Knowledge Base SOP

  1. Click Knowledge Base (KB) → open SOP: Weather → and quickly skim the article

  2. Now, click Ask AI → and submit this question →

    • What do we do if there is a chance of lightning during the game?
  3. Notice that Ask AI queries the KB for answers, including key points from the KB article you reviewed in Step 1


🏥 Aid Station: Ask AI & Knowledge Base