5. Add Events & Event Markers
- Add and update Events in the SwitchBase Mobile App
Add Events
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Open any Dashboard → that includes an Event Controller
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Click + Add Event from the Event Controller widget
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Pick Create Blank → or choose a Shortcut from the list → ex. Hockey
- Shortcuts speed up the creation of recurring Events
- Such as → Basketball, Concert, Hockey, or Other events
- Visit the Shortcut Forms guide to learn more
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Fill in your Event Form → and click Create
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In the example above, we have the following fields:
- A. Event Type → ex. Hockey
- B. Event Date/Time → set by clicking the Calendar icon
- C. Event Name → ex. Thunderskates vs. Mammouth
- D. Event Summary → this field triggers AI Event analysis → leave blank for now → see Summarize an Event with AI
- E. Manager's name → ex. Ward
- F. Optional: Event Markers → see both Advance Event Markers during Events and Add Event Markers below
Switch Between Events
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Depending on the times you set, you'll define 3 types of events:
- Future
- Active
- Closed
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Switch between your Events from the drop-down chevron
Navigate Events Form
To navigate a Create Records Form, click:
- A. ← to return to the Forms list
- B. X to return to the Dashboard & +Orange icon
- C. Cancel to clear the Form and return to the Forms list
- If you are on a Dashboard without an Event Controller → ex. Lost & Found, Patrol, Maintenance . . .
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Click the +Orange icon
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Select the Event > button
Add Multiple Events
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To add several Events at once, click:
- A. Create → which Saves the Event
- B. Create + → which Saves and Starts Another Event immediately (Recommended)
- C. Cancel → Return without saving an Event
Update Events
Clicking the Event Controller's Pop-out icon lets you update an Event on the fly!
- Say you must change the name of an event from Disney on Ice to Monster Jam – and even change the date! (Hey, mistakes happen . . . )
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Click your Event Controller's Expand icon
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Highlight and change the Event Name → then press Save
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Switch out an inaccurate Event Type → by picking from the list → or using Search
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Change the Date/Time → by clicking its Calendar icon and selecting an Event Date/Time → and clicking Done
- Pick the Calendar → and choose a date
- Select the Hour → and set the Minute and AM-PM
- If no time has been set → and the Event is starting → click Now on the Calendar
- Click Done
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If you change the start Event Date/Time:
- Reset the times in your Event Markers using their Calendar options too
Add Event Markers
Event Markers, while optional, are recommended.
Markers move events along smoothly, and are valuable when filtering Records, Dashboards, & Reports.
To include Event Markers:
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Click + Add Marker
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Name your first marker → typically Setup or Pre-door
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Optional: Enter a time for the first marker in advance!
- If no time is set → and the Event is starting → click Now on the Calendar
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Click + Add Marker to add your 2nd, 3rd markers, and so on → ex. Doors Open, Egress and Doors Closed
- Optional: Entering times for each Marker is not required
- As you advance the Markers during an event, the accurate time will be entered for you
- As you advance the Markers during an event, the accurate time will be entered for you
- Optional: Entering times for each Marker is not required
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Click Create to wrap things up
- Here are a few valuable tips for your Event Markers →
- Tip 1 → Setting the time in advance means you don't need to worry as you arrive at the Event → ex. If you are a bit late, no worries!
- And, you can change the time later as needed
- Tip 2 → If you set your first marker in advance, be generous with initial start time → ex. Setup = 12:30 PM for a 5:00 PM start
- Tip 3 → No need to enter times for the remaining markers! As you Advance markers, the precise time is inserted for you, automatically!
- Tip 4 → If no time has been set → click Now when the Event begins, as marked above in step 3
- Tip 1 → Setting the time in advance means you don't need to worry as you arrive at the Event → ex. If you are a bit late, no worries!
Advance Event Markers During Events
As your Event enters the next stage, advance your Markers:
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Simply click the Event Marker's Advance icon
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Confirm your advance by clicking Continue
Close out your Events
Event Markers track the progress of an event.
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For example, a Hockey game's markers can be → Setup, Doors Open, 1st Period, 1st Intermission, 2nd Period, 2nd Intermission, 3rd Period, Overtime, Egress, Doors Closed
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Simply click the Advance button to move period by period
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As you Advance through ALL of your Event Markers:
- The Event will end and be "Closed" in SwitchBase
- All of the Event Markers will have their Date/Time stamps recorded
- All the Issues tracked from the start will be Linked to the completed Event
- Note: You can always go back and change the times as needed
- Quickly end an Event — even days later!
Skip all of the intervening Event Markers by:
- Opening the Event Record
- Scrolling down to the final Event Marker → ex. Doors Closed
- Inserting the closing Date/Time
- Clicking Save
Create an Event Form
- Learn how to design your own Event Forms in:
Sample Lists of Event Markers
Basketball
| Long | Medium | Short |
|---|---|---|
| Setup (Pre-door) | Setup (Pre-door) | Game Prep |
| Doors Open | Doors Open | Start Game |
| 1st Quarter | 1st Half | Egress |
| 2nd Quarter | Halftime | Closed |
| Halftime | 2nd Half | |
| 3rd Quarter | Egress | |
| 4th Quarter | Doors Closed | |
| Overtime | ||
| Egress | ||
| Doors Closed |
Concert
| Long | Medium | Short |
|---|---|---|
| Setup (Pre-door) | Setup (Pre-door) | Doors Open |
| Doors Open | Doors Open | Start Time |
| Opening Act 1 | Performance | Doors Closed |
| Opening Act 2 | Egress | |
| Headliner | Doors Closed | |
| Egress | ||
| Doors Closed |
Football
| Long | Medium | Short |
|---|---|---|
| Setup (Pre-gate) | Setup (Pre-gate) | Game Prep |
| Gates Open | Gates Open | Match Start |
| 1st Half | Match Start | Egress |
| Halftime | Egress | Closed |
| 2nd Half | Doors Closed | |
| Extra Time | ||
| Penalty Shoot | ||
| Egress | ||
| Doors Closed |
Football - American
| Long | Medium | Short |
|---|---|---|
| Setup (Pre-door) | Setup (Pre-door) | Game Prep |
| Doors Open | Doors Open | Start Game |
| 1st Quarter | 1st Half | Egress |
| 2nd Quarter | Halftime | Closed |
| Halftime | 2nd Half | |
| 3rd Quarter | Egress | |
| 4th Quarter | Doors Closed | |
| Overtime | ||
| Egress | ||
| Doors Closed |
Hockey
| Long | Medium | Short |
|---|---|---|
| Setup (Pre-door) | Setup (Pre-door) | Game Prep |
| Doors Open | Doors Open | Start Game |
| 1st Period | 1st Period | Egress |
| 1st Intermission | 2nd Period | Closed |
| 2nd Period | 3rd Period | |
| 2nd Intermission | Egress | |
| 3rd Period | Doors Closed | |
| 3rd Intermission | ||
| Overtime | ||
| Egress | ||
| Doors Closed |