Race 13.1 → Certification Project
About Certification
Welcome to the Race section → aka. our SwitchBase Certification Challenge!

To certify you'll need to score above 90% against a 40 point Certification checklist. There are two ways to hit the mark:
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If you are a current Admin or Access Manager in your Home Organization:
- Simply email karl@switchbase.com and indicate that you would like to finalize your Certification!
- The Training Team will visit your Organization (with your permission) and run through the 40 point checklist
- We will then forward a few ideas of what you may wish to add (or not add) to your Org to get to 90%!
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If you are not an Admin (or if you are a new SwitchBase team member), continue to the Challenge!
- Let us know when you have completed the tasks at karl@switchbase.com
- Email karl@switchbase.com if you run into issues
The Certification Challenge
You are about to 'Race against the clock' to build out a complete Venue and then run one of its Events!
= (Want to know a secret? You've completed much of this in Run Lessons 7=12. Sush. Don't tell anyone.)
You have 4 hours to:
- Identify a Venue of your own that you would like to build out inside of your reimagined Thunderhawk Arena Sandbox
- Add 3 new Events
- Run 1 mock Event
- Staff your venue with the necessary Groups and Users = (Add at least 1 new Group and a few new Users!)
Hints:
- Use the SwitchBase Help Center all you wish. If you don't remember something, you can look it up.
- Use ChatGPT or Google Gemini to help identify your venue's elements: its locations, the titles used by the venue and event organizers, and the kinds of Events it's likely to host, etc.
- If you get stuck, ask someone for a hint or two
Build in the following elements:
Forms →
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Provide at least 1 new Forms. For example:
- Event
- Issue
- Patrol
- Work Order
- Found & Found (Separate or combined)
- Announcement
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For any Dashboards with ‘Locations,’ ‘Issues,' and 'Lost items' drop-down lists → a fully fleshed out Selection list should be available
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Build Logic into your Form(s)
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Create at least one Shortcut inside one of your Forms
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EXTRA CREDIT: Provide an AI-generated Event Summary field in at least 1 Form (Suggested: Event Form) → Hint ✋Summarize an Event with AI
Dashboards →
Hint ✋ Design & Share Dashboards
Hint ✋ Configure 9 Dashboard Widgets
- Create at least 1 new Dashboard using at least 3 Widget types, while building the following Dashboard/Reports:
-
Event Command Center →
- Include an Event Controller
- Include Event Markers
- Include Progress Tracker
- Include a Chart
-
Venue Information/Announcement Dashboard →
- Outlining the rules for guest entrance into the venue
-
Lost and Found →
- Can be broken into two separate Dashboards if desired
-
Event Summary/Reporting Dashboard →
- With the ability to filter by:
- Department
- Person
- Completion
- EXTRA CREDIT: Provide AI generated Event Summary widget Steps
- With the ability to filter by:
-
Idea: What about creating a Risk-syle reporting Dashboard of your own design?
-
Events →
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Enter at least 3 new Events →
- 1 Current (or Active) Event
- 2 Future Events
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One Event should have at least 3 Event Markers (ex. Doors Open, etc.)
-
Go through and run 1 Event as if it were live →
- Create 3-5 mock Records minimum
- Click through Event Markers and Close the Event in the end
- Update Records (Dispatched, Closed, etc.)
- Create a filtered, summary Report at the end of your Event (See below)
Linked Records, Comments & AI Summary →
Hint ✋Linked Records Quickstart
Hint ✋Summarize an Event with AI Quickstart
- Link at least 2 Records together with Related Fields
- Add Comments to at least 3 Records
- EXTRA CREDIT: Generate at least 1 AI Event Summary regarding your Event
- Cut and paste your AI Event Summary and send it to karl@switchbase.com
Chat
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Give everyone access to Chat Conversation Resources and enter a few Chat samples of your own → Hint ✋Chat Channels Help
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Invite 3 Users or an entire Group to your Chats. You can use these 3, or others if you wish:
-
Share your Forms, Dashboards, and Chat Channels with any new Users and/or Groups!
Reports →
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Your Event should produce 3 different filtered Reports
- At least one Report should be independent of an Event (ex. Work Order, Security Patrol, etc.)
- Include at least one summary 'risk-type' Report using a Form supporting logic
-
Email the PDFs to karl@switchbase.com
If you have Public Link set up with the SwitchBase team→
- Use your Public Link and launch a Form from it
- Send the link to karl@switchbase.com
- Create a special Dashboard to capture and display the Public Link Records
Get Graded
- Email karl@switchbase.com
- Say "Grade this please!"
- Include the name of your organization. Either:
- Thunderhawk Arena or . . . Your Home Organization
- Include the name of your organization. Either:
- Await your results!
- Good luck!