Form Skills

Simply put, Forms allow Users to generate SwitchBase Records.

Create all the Forms you wish. They are built by combining a variety of Fields — like those in this Issue entry Form.

Each Field captures specific Values — which you can filter, analyze, and display in customizable Dashboards and Reports. For deeper insights, values from multiple Records can be summarized with our SwitchBase AI.

View your Organization's Active Forms

If you have the proper role-based Permissions, you can view a list of your Organization's forms:

  1. Click open the Admin menu → and pick Forms

  2. View the Form Page summary

  3. Search for a Form

  4. Sort your Form columns → ex. Alphabetically, 10-day, Last Updated, etc.

  5. Tap any Form to make changes to it → ex. Issue

  6. Pick Create Form to add a new Form as explained in the next section

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The Form Builder

Forms are built in the Form Builder using any combination of 13 Field Types.

To build a Form:

  • A. Fill in the Form Name
  • B. Add your data collection Field Typessee the 13 Field Types list
  • C. Configure your Fields in the Edit Field panel → select the Pencil icon to update or edit a field
  • D. Click Add Field → to include additional field types
  • E. Reorder Fields with the Waffle icons → by sliding them up or down
  • F. Use the Deleted Fields section → for a quick recovery of lost fields


13 Form Building Fields

These 13 Field Types can be mixed and matched to give near-unlimited flexibility to your Forms.

Basic Fields

#FieldSampleDescription
1TextEnter text → from single line to Multiline. Note: Multiline text boxes can trigger AI Auto-fill Summaries if you wish
2SelectSee Select Lists in Forms. The Select field has so many options and variations that we've pushed it into an article all its own. There, you'll learn how to display selections from in-line or drop-down lists; allow single or multiple selections; use Bulk add to add long lists → ex. Locations or Issues; and much more
3Nested SelectThe Nested Select field also has many options and variations. This Field is explained in our separate Select List article.
4NumberAllow numeric values for datapoints such as attendance or the number of items sold, lost, found, returned, or stored
5StatusTrack the steps in a process with this specialized select field. Add your own steps and color code them as you wish. Set timers to alert team members
6DateSelect a specific day
7Date/TimePinpoint a day and a specific time
8AttachmentsUpload (one or multiple) images, PDF files, screenshots, pictures, and video clips from your phone, tablet, or computer — with a 200MB limit per file
9Rich Text BlockFormat a block of text anywhere in your Forms with simple word processing commands converted to Markdown language!

Advanced Fields

#FieldSampleDescription
10Related FieldLink two or more Records together → ex. tying an Associated Person to a Wheelchair Request
11Event MarkersDisplay the specific stages of an Event → ex. Setup, Doors Open, Opening Act, Headliner, Egress, Doors Closed → review Create Event Marker Template Libraries. Pick between Event Marker Templates from the Use Template dropdown. (Start & End is the default template)
12Computed ValueCreate fields powered by formulas that automatically calculate values based on other data in your records. Think of spreadsheet-style formulas directly entered in your workflow — ensuring your data updates itself in real-time
13UserSelect from a complete list of the organization's Users. Choose from either Single or Multiselect options, as seen here

Create Forms (& Dashboards) from Templates

Templates provide 'best-practice' starting points for new Forms and Dashboards. (That said, you can mold and adapt these Templates to your specific needs.)

To jumpstart a new Form using a Template:

  1. Pick Forms

  2. Select Create Form

  3. Choose a Templateex. Issue

Require Fields

Force a User to complete a Field by clicking on the Required Switch.

A Red Dot lets you know the Field is Required.

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Create Forms from Scratch

To start a Form from Scratch with the Blank option:

  1. Pick Forms

  2. Select Create Form

  3. Choose a Templateex. Blank

  4. Enter your Form Name → ex. Patrol → and press Create Form

    • Note: If you change your mind and want another Template, click the dropdown arrow and make your choice
  5. Click Add Field

  6. Pick a Field Type from the drop-down menu → ex. Select

  7. Enter a Field Name → ex. Performed by

  8. Tap the + Add option → and enter your options → ex. Erik, Astrid, Priya, etc.

    • Tip: Press Enter/Return to add an option and move to the next field
  9. Click Save Changes

    • Tip A: The - icon to the right of each option will change to a Trash can after you save
    • Tip B: Colors and Weights are Optinal
    • Tip C: Learn about Required, Display inline & Multiple Values in our complete Select Fields article

About Bulk Add

  • Tap ^ Bulk add (marked as Step 4 above) to upload a longer list of options or names
  • Learn all about it in Bulk Add a List of Options

Status Field Settings

The Status field can be set up with or without warning timers and color options.

To add a Status Field to a Form:

  1. Select + Add Field → and choose the Status Field

  2. Enter a Field Name or title → ex. Status Tracking

  3. Click the + Add Stage button

  4. Add your first Status and give it a name → ex. Open

  5. Click + Add Stage and name a second Status → ex. Dispatched

    • An automatic 5 minute warning timer will be added to the first Status
  6. Add and name a 3rd Status → ex. Closed

    • Another automatic 5 minute warning timer is set on the second Status
    • No timer will appear on the last Status

  7. Insert as many Status data points as you need

How Warning Timers Work

  • After 5 minutes, a red, flashing warning is triggered

  • When the Status is changed, the warning goes away for 5 minutes

  • No warning timer is triggered after the last setting has been selected

Adjust or Disable the Warning Timers

Use the Up or Down arrows add or subtract time from the warning timers.

  • Set the warning timer to 0 and it will be disabled
  • You can also extend the warning timer → ex. 10 minutes

Add Color to your Status Options

Selecting colors will make your Status choices more visible in charts and graphs.

To add color, simply click the Gray dot and make your color selections from the color picker.

Add a Status Tracker

  1. Click + Add Field → as marked above

  2. Pick Progress Tracker from the drop-down list

  1. Name your field in the Field Name box → ex. Status

  2. Click + Add Stage

  1. Enter your value names, add a Color (optional), and adjust the time in the Timer box

    • A. Enter your first Progress Marker → ex. Reported

    • B. Select a color (optional)

    • C. Notice a time/alarm is automatically added with a default of 5 minutes →

      • The minutes determine when the Record will start flashing
      • Click to add or reduce time the "alarm" goes off to fit your needs
    • D. Enter and name more Progress Markers by clicking + Add Stageex. Cleared → the color selection is optional

About stages and efficiency timers

  • Add as many stages as you like
  • For subsequent stages, a timer starts automatically as you Advance to that stage
  • No timer is needed for the concluding stage

Add a Select Level/Location Field

Some venues have hundreds of locations. Hundreds of them!

To add a long list of "Select" Field options:

  1. Pick Select → for the Field Type

  2. Enter a Field Nameex. Level/Location

  3. Click Bulk add

  1. Paste your list of options inside the entry box

  2. Select Add Options

Add a Description Field

  1. Pick Text → for the Field Type

  2. Enter a Field Nameex. Description

  3. Toggle over to Multiline → for many lines of text

  1. Click Save Changes → and don't forget or all your good work goes away!

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Delete Forms

To Delete a Form:

  1. Open the Form's Settings page

  2. Scroll down → and click Delete Form → as marked above

  3. Confirm by picking Delete Form

Blocked from Deleting a Form?

  • To demonstrate how to resolve the problem, we've created a sample 'Test Form' where we've added two Link Record Fields to the following forms:
    • Event
    • Issue

  1. Return to the Form Builder and remove each Link Record Field → by clicking the Trash can as marked above

  2. Confirm your decision → by selecting Delete

  1. Don't forget to Save Changes

  • Voilà . . . Return to the Settings page and Delete the Form

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Shortcuts – Splitting Forms into Sub-Forms

Shortcuts are customized versions of primary Forms → ex. an Event form can have specific Basketball, Concert, and Hockey options

Access Shortcuts via the menu by clicking the parent Form → ex. Event

To learn more, jump to our Make Shortcuts article

Sample Lists of Event Types for Shortcuts

Here are three options for Shortcuts for an Indoor Arena. Find many more common lists in Add Event Markers

LongMediumShort
BasketballBasketballBasketball
Car/Truck ShowCar/Truck ShowConcert
ConcertConcertHockey
ConventionFamily ShowOther
Comedy ShowHockey
Family ShowOther
Fight
Hockey
Other

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About the Data Page

The Data page lets you see all the Records associated with a Form.

Scroll down and click open any Record to Edit or to Delete it altogether.

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About the Settings Page

The Settings page has two key functions:

  • Set your Archive Data settings → to ensure your Dashboards bring up the necessary data Records quickly
  • Delete a Form → For details and troubleshooting tips, see our Delete Forms article

Archived Data & the Date Range Filter

First of all, your Records are never lost. Older records that don't need to be displayed in your Dashboards are archived. (After all, some venue datasets go back more than a decade.)

This is where the Date Range filter comes in.

Use the Data Selector to flick between 30-365 Days to eye the changes:

For example, here is a major sports and entertainment venue for 30 days.

Here's the same venue at the other extreme, pulling in All data from several years of Records.

The below image shows your default Archive Data settings. It also has an option to Delete the Form! Tread carefully here.

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Form Skills